- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
- Problem
- New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure.
- Risk
- The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire.
- Remedy
- New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies performed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some transit buses have drain valves in the traction battery pack that may not open as intended. If the valves do not activate, liquid can build up inside the battery pack enclosure. That liquid can cause an electrical short, which increases the risk of a fire.
The remedy is free. New Flyer will remove the rubber washer from the affected drain valves. Owner notification letters were mailed on March 14, 2024. Owners can also contact New Flyer customer service at 1-204-224-6706 and reference recall number R24-02. Some vehicles are also covered by NHTSA recall 23V-083, and those vehicles will need both remedies performed. Check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| New Flyer XE35 | 202120222023 |
|---|---|
| New Flyer XE40 | 202120222023 |
| New Flyer XE60 | 2021202220232024 |
| New Flyer XHE40 | 20232024 |