CarRecallWatch- Component
- EQUIPMENT
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
- Risk
- An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
- Remedy
- Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A retractable awning on these motorhomes may extend unintentionally while the vehicle is in transit. An awning that unexpectedly opens can become a distraction to the driver or a road hazard, which raises the risk of a crash.
Authorized dealers will install a wedge to support the internal components in the awning gearbox and will replace the motor as necessary. The repair is free of charge. Owner notification letters were mailed on February 23, 2024. You can contact Jayco customer service at 1-800-283-8267 with questions about this recall, and you can check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Expanse | 2023 |
|---|---|
| Entegra Expanse LI | 2023 |
| Jayco Solstice | 2023 |
| Jayco Solstice LI | 2023 |