- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
- Risk
- Overloaded electrical circuits can overheat, increasing the risk of fire.
- Remedy
- Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A short circuit or wiring failure in certain PL Custom ambulance and rescue vehicles may not shut off the affected output, because the firmware in the vehicle's multiplex electrical system fails to cut power. This can overload electrical circuits.
Overloaded circuits can overheat, which increases the risk of a fire. Owners should take this recall seriously and have the remedy completed promptly.
Authorized dealers will update the firmware at no charge. Owner notification letters were mailed January 25, 2024. For questions, contact PL Custom customer service at 1-732-223-1411, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| PL Custom Type I | 20202021202220232024 |
|---|---|
| PL Custom Type III | 20202021202220232024 |