Home / Latest recalls / 24V008

PL Custom Type I Recall 24V008: Wiring Fault Can Overload Circuits and Cause Fire

NHTSA campaign 24V008, reported January 9, 2024, 39 vehicles potentially affected.

What this recall means for you

A short circuit or wiring failure in certain PL Custom ambulance and rescue vehicles may not shut off the affected output, because the firmware in the vehicle's multiplex electrical system fails to cut power. This can overload electrical circuits.

Overloaded circuits can overheat, which increases the risk of a fire. Owners should take this recall seriously and have the remedy completed promptly.

Authorized dealers will update the firmware at no charge. Owner notification letters were mailed January 25, 2024. For questions, contact PL Custom customer service at 1-732-223-1411, and check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V008PL Custom Emergency Vehicles
Component
ELECTRICAL SYSTEM:WIRING
Problem
PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy
Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

PL Custom Type I20202021202220232024
PL Custom Type III20202021202220232024