CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- Braun Northwest is recalling certain 2020-2021 Northstar ambulances. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
- Risk
- Overloaded electrical circuits can overheat, increasing the risk of fire.
- Remedy
- Braun Northwest will update the firmware, free of charge. Owner notification letters were mailed January 12, 20224. Owners may contact Braun Northwest customer service at 1-877-344-9990.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software (firmware) problem in the vehicle's multiplex electrical system can fail to shut off an output pin during a short circuit or wiring failure. This can overload electrical circuits.
Overloaded circuits can overheat, which increases the risk of a vehicle fire. Owners should take this recall seriously and arrange the repair promptly.
The remedy is a firmware update that Braun Northwest will perform free of charge. Owners can contact Braun Northwest customer service at 1-877-344-9990 to schedule the update. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Northstar Ambulance | 20202021 |
|---|