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Mack Anthem (An) Recall 23V899: Steering Gear May Lose Balls, Causing Loss of Steering

NHTSA campaign 23V899, reported December 26, 2023, 284 vehicles potentially affected.

What this recall means for you

Some steering gear assemblies may have been built with fewer recirculating balls than required. This defect can lead to a loss of steering control, which increases the risk of a crash.

If you own an affected vehicle, authorized dealers will inspect the steering gear and replace it if needed, at no cost to you. Owner notification letters were mailed on February 9, 2024. You can also contact Mack customer service at 1-800-866-1177 for more information.

To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup page or ask a Mack dealer to check it for you.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V899Mack Trucks, Inc.
Component
STEERING
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mack Anthem (An)2024
Mack Pinnacle (Pi/Pn)2024
Mack Terrapro (Te)2024