- Component
- VEHICLE SPEED CONTROL
- Problem
- New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
- Risk
- Unintended acceleration can increase the risk of a crash.
- Remedy
- New Flyer will update the vehicle software, free of charge. Owner notification letters are expected to be mailed February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-022.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain transit buses may experience unintended acceleration under some conditions because of a software error. The vehicle can speed up when the driver does not intend it to, which increases the risk of a crash.
The manufacturer will update the vehicle software at no cost to the owner. Owner notification letters are expected to be mailed on February 15, 2024. If you operate or own an affected bus, you can contact New Flyer customer service at 1-800-241-2947, referencing recall R23-022. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| New Flyer XD35 | 20222023 |
|---|---|
| New Flyer XD40 | 20222023 |
| New Flyer XD60 | 2023 |
| New Flyer XE35 | 2023 |
| New Flyer XE40 | 2022 |
| New Flyer XN35 | 20222023 |
| New Flyer XN40 | 20222023 |
| New Flyer XN60 | 2023 |