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New Flyer XD35 Recall 23V898: Buses May Accelerate Unintentionally, Raising Crash Risk

NHTSA campaign 23V898, reported December 22, 2023, 211 vehicles potentially affected.

What this recall means for you

Certain transit buses may experience unintended acceleration under some conditions because of a software error. The vehicle can speed up when the driver does not intend it to, which increases the risk of a crash.

The manufacturer will update the vehicle software at no cost to the owner. Owner notification letters are expected to be mailed on February 15, 2024. If you operate or own an affected bus, you can contact New Flyer customer service at 1-800-241-2947, referencing recall R23-022. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V898New Flyer of America, Inc.
Component
VEHICLE SPEED CONTROL
Problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Risk
Unintended acceleration can increase the risk of a crash.
Remedy
New Flyer will update the vehicle software, free of charge. Owner notification letters are expected to be mailed February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-022.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

New Flyer XD3520222023
New Flyer XD4020222023
New Flyer XD602023
New Flyer XE352023
New Flyer XE402022
New Flyer XN3520222023
New Flyer XN4020222023
New Flyer XN602023