CarRecallWatch- Component
- VEHICLE SPEED CONTROL
- Problem
- New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
- Risk
- Unintended acceleration can increase the risk of a crash.
- Remedy
- New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in certain battery electric transit buses can cause unintended acceleration under some driving conditions. The vehicle may speed up without the driver pressing the accelerator, which increases the risk of a crash.
If you own or operate an affected vehicle, the manufacturer will update the vehicle software free of charge. Owner notification letters were mailed February 13, 2024. You can contact New Flyer customer service at 1-800-241-2947 for more information. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| New Flyer XE35 | 202120222023 |
|---|---|
| New Flyer XE40 | 202120222023 |
| New Flyer XE60 | 2023 |