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Mercedes-Benz Tourrider Premium Recall 23V893: 120-Volt Outlets May Detach, Risking Passenger Shock

NHTSA campaign 23V893, reported December 22, 2023, 66 vehicles potentially affected.

What this recall means for you

Certain Tourrider Business and Premium coaches may have 120-Volt passenger outlets that are not secured properly, so the outlet can detach from its mounting.

A detached 120-Volt outlet can expose passengers to electrical shock, which increases the risk of injury.

Dealers will install a cavity socket and a quadruple screw connection at no cost to you. Owner notification letters were mailed February 13, 2024. You can contact Daimler Coaches customer service at 1-416-624-3558, referencing recall number 54.10T23277A, and check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V893Daimler Coaches North America
Component
ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE
Problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Risk
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz Tourrider Business202220232024
Mercedes-Benz Tourrider Premium202220232024