CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Risk
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The red beacon lights on the Threshold Warning System of certain 9700 buses may not be bright enough. This means the lights may be hard to see for passengers using the wheelchair lift or ramp, and the buses do not fully meet Federal Motor Vehicle Safety Standard 403 for platform lift systems.
When the beacons do not give proper illumination, wheelchair lift users may not notice the warning, which increases the risk of injury.
Owners will receive a free replacement of the red beacons. Owner letters were mailed September 16, 2024. For questions, contact Volvo Bus customer service at 1-866-870-2043 and reference recall SR24-81. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 201320142015201620172018201920202021 |
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