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Mercedes-Benz Metris Recall 23V881: Fuel pump can shut off, causing loss of drive power

NHTSA campaign 23V881, reported December 21, 2023, 13,726 vehicles potentially affected.

What this recall means for you

The fuel pump in certain 2022-2023 Mercedes-Benz Metris vans can shut down while driving, causing a loss of drive power. Losing power unexpectedly can increase the risk of a crash.

Dealers will replace the fuel pump free of charge. Owners who have questions can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS2KRAPUM2. This recall expands an earlier recall, NHTSA 23V-444. Owner notification letters were mailed November 1, 2024, after interim letters were sent February 5, 2024.

Check your vehicle identification number (VIN) for open recalls and schedule the free repair at an authorized Mercedes-Benz dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V881Daimler Vans USA, LLC
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz Metris20222023