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Audi e-tron Recall 23V867: High-Voltage Battery May Overheat, Raising Fire Risk

NHTSA campaign 23V867, reported December 20, 2023, 26,866 vehicles potentially affected.

What this recall means for you

Certain high-voltage battery modules in these Audi E-Tron vehicles may overheat. A battery that overheats increases the risk of a fire.

Authorized Audi dealers will install onboard diagnostic software to monitor battery module performance and will replace affected battery modules where necessary. The repair is free of charge. Owner notification letters were mailed April 3, 2025. If you have questions, you can contact Audi customer service at 1-800-253-2834. You can also check your VIN for open recalls and schedule a dealer visit.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V867Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Audi e-tron2019202020212022