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Audi Q5 Recall 23V842: Overheating Charging Cable Can Cause Fire Risk

NHTSA campaign 23V842, reported December 13, 2023, 93,196 vehicles potentially affected.

What this recall means for you

The 220V/240V compact charging cable can overheat when used at 100% charge on some home outlets that cannot handle the required current. An overheated outlet or cable can increase the risk of a fire.

Until the repair is done, owners are advised not to use the 220V/240V compact/portable charging cable. Use the 110V home charging cable or public charging stations instead. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Contact Audi customer service at 1-800-253-2834, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V842Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Audi A720212022
Audi A820202021
Audi e-tron201920202021202220232024
Audi e-tron GT202220232024
Audi Q4 e-tron202220232024
Audi Q520202021202220232024
Audi RS e-tron GT202220232024