CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Problem
- Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some Porsche Cayenne E-Hybrid and Taycan electric vehicles may have a charging cable problem. When the industrial 220V/240V plug is used at the 100% charge setting, some home power outlets may not be able to handle the electrical current the compact charging system needs. The outlet or charging cable can overheat as a result.
An overheated outlet or charging cable can increase the risk of a fire. Until the remedy is installed, do not use the 220V/240V compact/portable charging cable. Use the 110V home charging cable or public charging stations instead.
The remedy is free. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor at no cost. Owners can contact Porsche customer service at 1-800-767-7243 with Porsche recall number APB6, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle