CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
- Risk
- An overheated ground connection can increase the risk of a fire.
- Remedy
- Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A 12-volt ground connection under the driver seat may not be secured properly. Over time, this can cause the connection to overheat.
An overheated ground connection can increase the risk of a fire. Owners should not ignore this recall.
The repair is free. Dealers will inspect and secure the 12-volt ground connection as needed at no charge. Owners who have not received a notification letter, mailed January 26, 2024, can contact Mercedes-Benz USA customer service at 1-800-367-6372. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 350 | 20212022 |
|---|---|
| Mercedes-Benz GLE 450 | 20212022 |