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Pierce Arrow XT Recall 23V823: Platform Basket May Not Stay Level, Risking Tip-Over

NHTSA campaign 23V823, reported December 7, 2023, 314 vehicles potentially affected.

What this recall means for you

Some aerial platform trucks have an electrical connector to the turntable wiring harness that may not be properly secured. Over time, this can lead to corrosion at the connector and affect the platform basket's ability to stay level.

If the basket cannot maintain level, it may tip, which increases the risk of injury to workers in the basket. Owners of affected trucks should take this seriously and contact the manufacturer promptly.

The remedy is free: Pierce Manufacturing will replace the aerial turntable wiring harness at no cost. Owners who were mailed notification letters on December 14, 2023 can contact Pierce customer service at 1-888-974-3723. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V823Pierce Manufacturing
Component
ELECTRICAL SYSTEM:WIRING
Problem
Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Risk
An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
Remedy
Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Pierce Arrow XT20192020202120222023
Pierce Enforcer20192020202120222023
Pierce Velocity20192020202120222023