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Ducati Xdiavel S Recall 23V820: Passenger backrest may break, risking passenger falls

NHTSA campaign 23V820, reported December 6, 2023, 2,906 vehicles potentially affected.

What this recall means for you

The passenger backrest on certain motorcycles may break if it is installed incorrectly or if the passenger uses it improperly. The backrest can come loose or fail while the motorcycle is in use.

A broken passenger backrest may cause the passenger to fall off the motorcycle, which increases the risk of injury.

Authorized dealers will inspect the passenger backrest installation, tighten the screws as needed, and apply a warning sticker to the component, all free of charge. Owners who have questions can contact Ducati customer service at 1-888-391-5446. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V820Ducati North America
Component
SEATS:MOTORCYCLE
Problem
Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.
Risk
A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
Remedy
Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ducati Xdiavel S20162017201820192020202120222023
Ducati Xdiavel STD20162017201820192020202120222023