CarRecallWatch- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
- Risk
- A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The transmission yoke on these vehicles may separate, which can lead to driveshaft separation and a sudden loss of drive power. The problem can affect the 2019 through 2022 Axess and EZR models covered by this recall.
A sudden loss of drive power can increase the risk of a crash. A disabled bus may also require passengers to be evacuated in an uncontrolled traffic situation, which raises the risk of injury.
The repair is free. Eldorado National-California, working with Allison Transmission Inc., will inspect the transmission yoke and tighten any loose yoke bolts if needed. Owners can contact Eldorado National-California customer service at 1-951-684-6868. Owners should also check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Eldorado Axess | 20192020202120222023 |
|---|---|
| Eldorado EZR | 20192020202120222023 |