CarRecallWatch- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; SERVICE BRAKES, HYDRAULIC
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
- Risk
- Extended stopping distance can increase the risk of a crash.
- Remedy
- Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the electronic stability program can cause the force needed to stop the vehicle to increase. In that case, the vehicle may need a longer distance to come to a stop than expected.
A longer stopping distance raises the risk of a crash, especially in traffic or when another vehicle or obstacle is close ahead. Be prepared to brake earlier and leave extra following distance until the recall repair is completed.
The repair is free. An authorized dealer will update the electronic stability program control unit software at no cost to you. Owner notification letters were mailed on February 29, 2024. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, and check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 450e 4MATIC | 2024 |
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