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Grand Design Reflection Recall 23V788: Wiring Error Can Cause Outlet Failure and Fire Risk

NHTSA campaign 23V788, reported November 22, 2023, 1,011 vehicles potentially affected.

What this recall means for you

On certain 2024 travel trailers, the electrical outlets may have been installed with the hot and neutral plug openings reversed on one of the two receptacle faces. This wiring error can cause the outlet to fail, which increases the risk of a fire.

If you own an affected trailer, have the receptacles replaced by an authorized dealer. The repair is free of charge. You can also check your vehicle identification number (VIN) for open recalls, and you may contact the manufacturer's customer service line at 1-574-825-9679 with questions. Owner notification letters were mailed January 5, 2024.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V788Grand Design RV, LLC
Component
ELECTRICAL SYSTEM:WIRING
Problem
Grand Design RV, LLC (Grand Design) is recalling certain 2024 Reflection travel trailers. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.
Risk
Electrical outlet failure can increase the risk of a fire.
Remedy
Dealers will replace the incorrect receptacles, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910041.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Grand Design Reflection2024