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Rivian R1T Recall 23V783: Defroster May Not Work, Reducing Windshield Visibility

NHTSA campaign 23V783, reported November 21, 2023, 1,463 vehicles potentially affected.

What this recall means for you

A software update on certain 2022 and 2023 Rivian R1T and R1S vehicles may have turned off the controls for the windshield defroster and defogger. Without a working defroster or defogger, the windshield can fog or frost over, reducing the driver's ability to see the road and increasing the risk of a crash.

Rivian is providing a free over-the-air (OTA) software update to fix the problem. Owner notification letters were mailed December 21, 2023. Owners can also contact Rivian customer service at 1-888-748-4261 with questions about the recall.

To check whether your vehicle is affected, use your vehicle identification number (VIN) to look for open recalls on the NHTSA website. If your vehicle is involved, the repair is free of charge.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V783Rivian Automotive, LLC
Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Problem
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Risk
The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Rivian R1S20222023
Rivian R1T20222023