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Ford Fusion Recall 23V775: Door latch may break, causing doors to open while driving

NHTSA campaign 23V775, reported November 17, 2023, 45,173 vehicles potentially affected.

What this recall means for you

A component inside the door latch can break, which may make the door difficult to latch or allow it to open while the vehicle is being driven. This recall covers certain 2015 Ford Fiesta, 2016 Ford Fusion, and 2016 Lincoln MKZ vehicles sold or ever registered in a list of southern, western, and territorial states and areas.

A door that opens unexpectedly while driving can increase the risk of a crash or injury. Owners of affected vehicles should take this recall seriously and avoid ignoring the notice.

The remedy is free. An authorized dealer will inspect the door latch date codes and, if needed, replace all four side door latches at no cost. Owners who received a notification letter mailed December 20, 2023 can contact Ford customer service at 1-866-436-7332 and reference Ford recall number 20S15. This recall expands NHTSA recall 20V-177, so you should also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V775Ford Motor Company
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Remedy
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Fiesta2015
Ford Fusion2016
Lincoln MKZ2016