- Component
- ELECTRICAL SYSTEM
- Problem
- Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
- Risk
- A relay that overheats can increase the risk of a fire.
- Remedy
- Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain motor coaches have grid heater cables that may connect loosely to the grid heater relay. Over time, this loose connection can cause the relay to overheat.
An overheating relay can increase the risk of a fire. Owners should not ignore this recall, and should contact an authorized Prevost dealer or Prevost customer service at 1-908-222-7211 to arrange an inspection. Prevost will inspect the vehicle, replace any damaged components, and tighten the grid heater relay nuts as needed, at no cost to the owner.
Owner notification letters were mailed December 30, 2023. Check your vehicle identification number (VIN) for any open recalls, and reference Prevost recall number SR23-42 when you call.
Official recall notice
Affected vehicles
| Prevost H3-45 | 2024 |
|---|---|
| Prevost H3-45 VIP | 20232024 |
| Prevost X3-45 | 2023 |
| Prevost X3-45 VIP | 20232024 |
| Prevost X3-45 VIP Entertainer | 20232024 |