Home / Latest recalls / 23V741

Mercedes-Benz GLC 300 Recall 23V741: Windows May Detach; Airbags May Not Deploy Properly

NHTSA campaign 23V741, reported November 3, 2023, 7 vehicles potentially affected.

What this recall means for you

Some 2024 GLC 300 vehicles may have front, rear, or fixed side windows that are not properly secured, so they can come loose. In addition, the front airbags may not be properly supported by the windshield when they deploy.

Detached windows can create a road hazard and raise the risk of a crash or injury. Airbags that are not properly supported can increase the risk of injury during a crash.

Authorized Mercedes-Benz dealers will inspect and replace the front, rear, and fixed side windows as needed, free of charge. Owner notification letters were mailed December 15, 2024. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 with questions, and check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V741Mercedes-Benz USA, LLC
Component
STRUCTURE; VISIBILITY:WINDSHIELD
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 vehicles. The front, rear, and fixed side windows may not be properly secured and can detach. In addition, the front air bags may not be properly supported by the windshield during deployment.
Risk
Detached windows may cause a road hazard and increase the risk of a crash or injury. Improperly supported air bags can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters were mailed December 15, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz GLC 3002024