CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Problem
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Remedy
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2015-2019 Kia Soul EV vehicles may have a damaged parking mechanism. With the gear shifter in Park and the parking brake not applied while the vehicle is powered on, the vehicle can move unintentionally, which raises the risk of a crash.
Kia will have dealers update the vehicle's electronic control unit software, and the remedy is free of charge. Owner notification letters were mailed December 21, 2023. This recall expands and replaces recall 20V-389, and vehicles previously repaired under that recall will need the new remedy completed.
In the meantime, always apply the parking brake when parking. To check whether your vehicle has an open recall, look up your VIN on the NHTSA recall website or contact Kia customer service at 1-800-333-4542, referencing recall SC287.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kia Soul EV | 20152016201720182019 |
|---|