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Proterra Catalyst Recall 23V697: Transit buses may lose steering and drive power

NHTSA campaign 23V697, reported October 17, 2023, 238 vehicles potentially affected.

What this recall means for you

Certain 2019-2022 Proterra Catalyst and ZX5 transit buses equipped with ProDrive 1.0 have an electrical defect: a transistor inside the inverter may overheat and fail. If that happens, the bus can lose power steering and drive power, which increases the risk of a crash.

Dealers will replace the inverter at no cost to the owner. Owner notification letters were mailed on December 16, 2023. If you operate one of these buses, contact Proterra customer service at 1-864-438-0000 to confirm your vehicle is included and to schedule the repair.

You can also check your vehicle identification number (VIN) for any open recalls. Until the repair is complete, follow your fleet's guidance on operating the affected vehicles.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V697Proterra Operating Company, Inc.
Component
ELECTRICAL SYSTEM
Problem
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
Risk
A loss of power steering and/or drive power increases the risk of a crash.
Remedy
Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Proterra Catalyst2019202020212022
Proterra ZX52019202020212022