CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM:WIRING
- Problem
- Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The rearview camera wiring harness may have a manufacturing error that can cause the camera to display a blue image on the SYNC screen when the vehicle is in reverse. When this happens, the camera does not properly show what is behind the vehicle, which reduces rear visibility and raises the risk of a crash.
An authorized Ford dealer will inspect the rearview camera wire harness and repair any loose splices at no cost to you. Owner notification letters were mailed November 2, 2023. If you have questions, you can contact Ford customer service at 1-866-436-7332.
You can also check your vehicle's VIN for any open recalls, and if your 2023 Explorer is affected, schedule the free repair with a dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 2023 |
|---|