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GMC Acadia Recall 23V681: Windshield May Detach in a Crash, Raising Injury Risk

NHTSA campaign 23V681, reported October 12, 2023, 42 vehicles potentially affected.

What this recall means for you

Certain vehicles may have been built without the proper urethane sealant needed to bond the windshield to the body. A windshield that is not properly bonded can detach during a crash, which increases the risk of injury to occupants.

An authorized dealer will inspect the windshield and apply primer and urethane sealant to secure it. If the windshield is damaged, the dealer will replace it. All repairs are free of charge. Owner notification letters were mailed November 14, 2023. If you have questions, contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.

Check your vehicle's VIN for open recalls to confirm whether your vehicle is affected, and schedule the free repair with a dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V681General Motors, LLC
Component
VISIBILITY:WINDSHIELD
Problem
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Risk
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Remedy
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Cadillac XT52024
Cadillac XT62024
GMC Acadia2023