- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A rear axle horizontal mounting bolt can fracture, which may allow the driveshaft to disconnect from the vehicle. A disconnected driveshaft can cause a loss of drive power or, if the parking brake is not applied, a vehicle rollaway. Either situation can increase the risk of a crash.
Authorized Ford dealers will replace the subframe bushing and the rear axle bolt, and will inspect the rear axle cover for damage near the bolt hole, replacing it with a new cover if any damage is found. The repair is free of charge. Owner notification letters were mailed January 19, 2024. You can contact Ford customer service at 1-866-436-7332 (Ford recall number 23S55), and you can check your VIN for open recalls on the NHTSA website.
Official recall notice
Affected vehicles
| Ford Explorer | 202020212022 |
|---|