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Volvo Bus 9700 Recall 23V668: Loose power cable fasteners can overheat and cause fire

NHTSA campaign 23V668, reported October 3, 2023, 19 vehicles potentially affected.

What this recall means for you

Some fasteners securing the power cable connections may not have been tightened securely. Loose power cables can overheat, which increases the risk of a fire.

A dealer will inspect the power cable fasteners and tighten them as needed, free of charge. Owners were notified by mail beginning November 21, 2023. If you have questions, contact Volvo Bus customer service at 1-866-870-2046. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V668Volvo Bus Corporation
Component
ELECTRICAL SYSTEM
Problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.
Risk
Unsecured power cables can overheat, increasing the risk of a fire.
Remedy
Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volvo Bus 97002023