CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some 2023 buses may be missing the identification and operating instruction labels on their emergency window exits. Without them, passengers may not quickly identify how to open an emergency exit, which can prevent or delay its use in an emergency and increase the risk of injury.
The affected buses do not meet the requirements of Federal Motor Vehicle Safety Standard 217, which covers bus emergency exits and window retention and release. The remedy is free: the dealer will inspect the emergency exits and install any missing labels. Owner letters were mailed February 1, 2024.
If you own this bus, contact Volvo Bus customer service at 1-866-870-2046 to schedule the free inspection and label installation, and check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 2023 |
|---|