CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The radio software in certain Ram pickups may prevent the rearview camera image from appearing on the display. Without that image, the driver has less view behind the vehicle, which increases the risk of a backover crash. These vehicles do not meet Federal Motor Vehicle Safety Standard 111 for rear visibility.
Dealers will update the radio software free of charge. Owner notification letters were mailed October 24, 2023. If you have questions, you can contact FCA US, LLC customer service at 1-800-853-1403.
Check your vehicle identification number (VIN) for open recalls and schedule the free repair at an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 1500 | 20222023 |
|---|---|
| RAM 2500 | 202220232024 |
| RAM 3500 | 20222023 |