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Dodge Durango Recall 23V640: Shifter Can Pop Out of Gear, Causing Sudden Power Loss

NHTSA campaign 23V640, reported September 18, 2023, 125 vehicles potentially affected.

What this recall means for you

Certain 2023 Dodge Durango Pursuit vehicles have an instrument panel mounted shifter that may interfere with the shifter boot. This can cause the shifter to come out of gear while driving, resulting in a sudden loss of drive power.

A sudden loss of drive power can increase the risk of a crash. If you own a 2023 Dodge Durango Pursuit with an instrument panel mounted shifter, check whether your vehicle is included in this recall by entering your VIN at the NHTSA or manufacturer recall lookup. Owner notification letters were mailed November 7, 2023.

Authorized dealers will replace the instrument panel mounted shifter boot free of charge. You can also contact FCA US, LLC customer service at 1-800-853-1403, referencing recall number 94A.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V640Chrysler (FCA US, LLC)
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Problem
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
Risk
A sudden loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Dodge Durango2023