CarRecallWatch- Component
- TRAILER HITCHES
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
- Risk
- A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The front tow eye on certain vehicles may not be threaded securely to the crossmember. Over time or under towing loads, it can come loose and detach.
If the tow eye detaches, the vehicle can separate from the tow truck during towing, which increases the risk of a crash or injury to people nearby.
An authorized dealer will inspect the front crossmember and replace it if needed, at no cost to you. Owner notification letters were mailed January 26, 2024. You can also check your VIN for open recalls and contact Mercedes-Benz USA customer service at 1-800-367-6372.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLC 300 | 2023 |
|---|