- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
- Risk
- Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
- Remedy
- Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The instrument cluster in certain 2019 Volkswagen Jetta vehicles may not give an audible warning when the driver's door is open and the key is still in the ignition. Without that chime, the driver may not realize the key was left behind, which can increase the risk of vehicle theft or a crash. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 114 for theft protection.
Dealers will update the instrument cluster at no cost to you. Owner notification letters are expected to be mailed November 3, 2023. If you have questions, you can contact Volkswagen customer service at 1-800-893-5298.
Check your vehicle's VIN for open recalls at NHTSA's website or through your Volkswagen dealer, and schedule the free repair with an authorized dealer if your vehicle is affected.
Official recall notice
Affected vehicles
| Volkswagen Jetta | 2019 |
|---|