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Volkswagen Jetta Recall 23V604: Ignition Switch May Fail and Stall Engine While Driving

NHTSA campaign 23V604, reported August 30, 2023, 62,538 vehicles potentially affected.

What this recall means for you

The ignition switch in certain vehicles may fail, especially in high temperature environments. When it fails, the electrical system can shut down and the engine can stall while the vehicle is being driven, which increases the risk of a crash.

Dealers will replace the ignition switch free of charge. Owner notification letters were mailed February 1, 2024. If you have questions, you can contact Volkswagen customer service at 1-800-893-5298 and refer to recall number 28H7.

You can also check your vehicle identification number (VIN) for open recalls to confirm whether your car is affected and still needs this repair.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V604Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:IGNITION:SWITCH
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volkswagen Golf2019
Volkswagen Golf Alltrack2019
Volkswagen Golf Sportwagen2019
Volkswagen GTI20192020
Volkswagen Jetta20192020