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Hyundai Palisade Recall 23V599: Passenger Front Airbag May Not Deploy in a Crash

NHTSA campaign 23V599, reported August 25, 2023, 63 vehicles potentially affected.

What this recall means for you

The occupant detection system in certain vehicles with dark premium suede seats may fail to recognize a passenger and may turn off the passenger-side front airbags. The vehicles also do not meet federal occupant crash protection requirements.

If the passenger airbags are deactivated when they should not be, they will not deploy as intended in a crash, which raises the risk of injury to a front passenger.

Dealers will update the occupant detection system software at no cost. Owners who received the notification letter mailed September 26, 2023 can contact Hyundai customer service at 1-855-371-9460, referencing Hyundai recall number 249, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V599Hyundai Motor America
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Problem
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Hyundai Palisade2024