Home / Latest recalls / 23V560

Hino Conventional Models Recall 23V560: Fuel gauge may read wrong, risking sudden fuel loss and crash

NHTSA campaign 23V560, reported August 8, 2023, 8,025 vehicles potentially affected.

What this recall means for you

The fuel level sensor float in certain Hino trucks may deform and detach. When this happens, the fuel gauge can show an inaccurate reading, so the driver may not know how much fuel remains.

If the gauge reads higher than the actual fuel level, the vehicle could unexpectedly run out of fuel and stall, which increases the risk of a crash.

Authorized Hino dealers will replace the fuel sender gauge free of charge. Owners can contact Hino customer service at 1-248-699-9390 and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V560Hino Motors Sales U.S.A., Inc.
Component
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
Problem
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.
Risk
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy
Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Hino Conventional Models20202021202220232024