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Ford Transit Connect Recall 23V502: Front Door Latch May Crack, Door Could Open While Driving

NHTSA campaign 23V502, reported July 21, 2023, 112,225 vehicles potentially affected.

What this recall means for you

The front door latch pawl, a small part inside the door latch, may crack. When it cracks, the front door may not latch properly.

An unlatched door can open while the vehicle is being driven, which increases the risk of injury to occupants. Owners should take this recall seriously and have the repair done promptly.

Authorized Ford dealers will inspect the front door latches and replace them as necessary, at no charge. Owners who received the notification letter mailed February 2, 2024 can contact Ford customer service at 1-866-436-7332, referencing recall 23S36. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V502Ford Motor Company
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Risk
An unlatched door can open while driving, increasing the risk of injury.
Remedy
Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Transit Connect201420152016