- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
- Risk
- A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5442.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some transit buses may have a transmission yoke that can separate, causing the driveshaft to come loose and the bus to suddenly lose drive power. A sudden loss of power can increase the risk of a crash. A disabled bus may also need to be evacuated in traffic, which raises the risk of injury to passengers.
Authorized dealers will inspect the output yoke bolts and tighten any that are loose, if needed. The repair is free of charge. The recall is being completed in phases: the first phase covers certain 2019 to 2023 LFS buses, and the second phase covers certain 2019 to 2020 LFS Artic buses, with a second notice to be mailed once the remedy is available, expected in January 2025.
Owners can contact Nova Bus customer service at 1-800-350-6682, referencing recall number CR5442. Owners can also check their vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Nova Bus LFS | 20192020202120222023 |
|---|---|
| Nova Bus LFS Artic | 20192020202120222023 |