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Volkswagen ID.4 Recall 23V436: Rearview camera may lag or cut out when reversing

NHTSA campaign 23V436, reported June 21, 2023, 4 vehicles potentially affected.

What this recall means for you

Certain 2022 vehicles may have a replacement infotainment control unit that was installed during a repair and contains incorrect software. This can cause the rearview camera image to be delayed or to shut off while you are backing up, which means you may not see what is behind the vehicle.

A rearview camera that is delayed or inactive reduces rear visibility and raises the risk of a crash, especially when reversing near pedestrians, children, or objects. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 111 for rear visibility.

The remedy is a free software update performed by an authorized Volkswagen dealer. Owner notification letters are expected to be mailed on August 18, 2023. You can contact Volkswagen customer service at 1-800-893-5298, and you can check your VIN for open recalls at NHTSA's website.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V436Volkswagen Group of America, Inc.
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volkswagen ID.42022