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BMW IX Recall 23V409: Cruise Control May Reactivate Unexpectedly, Raising Crash Risk

NHTSA campaign 23V409, reported June 7, 2023, 11,180 vehicles potentially affected.

What this recall means for you

Certain BMW iX vehicles may have a cruise control problem: the driver can unintentionally reactivate the cruise control system while turning the steering wheel at low speeds. When this happens, the vehicle can suddenly speed up, which increases the risk of a crash.

The fix is a software update that dealers will install at no cost to you. If you have not received an owner notification letter, which was mailed August 2, 2023, you can contact BMW customer service at 1-800-525-7417. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected and still needs the update.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V409BMW of North America, LLC
Component
VEHICLE SPEED CONTROL:CRUISE CONTROL
Problem
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Risk
A sudden increase in vehicle speed can increase the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

BMW IX202220232024