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Entegra Ethos Recall 23V404: Solar Panel Can Detach and Become a Road Hazard

NHTSA campaign 23V404, reported June 5, 2023, 103 vehicles potentially affected.

What this recall means for you

A solar panel mounted on the pop-up roof may come loose and detach while the vehicle is being driven. A detached panel can land on the road, creating a hazard for other drivers and increasing the risk of a crash.

Owners should contact an authorized dealer to have new brackets installed for the solar panel. The repair is free of charge. Owners who received the notification letter mailed July 27, 2023, can also call Jayco customer service at 1-800-283-8267. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V404Jayco, Inc.
Component
EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL
Problem
Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Swift, Swift LI, Entegra Ethos, and Ethos LI recreational vehicles. The solar panel may detach from the Pop-Up roof and become a road hazard.
Risk
A detached solar panel increases the risk of a crash.
Remedy
Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Entegra Ethos2023
Entegra Ethos LI2023
Jayco Swift2023
Jayco Swift LI2023