- Component
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Problem
- Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.
- Risk
- An active braking system that fails to activate as intended increases the risk of a crash.
- Remedy
- Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2020-2023 aerial device trucks may have collision mitigation software that is not calibrated correctly. As a result, the automatic emergency braking system may fail to activate as intended.
An active braking system that does not engage when it should increases the risk of a crash. Owners should be aware that this safety feature may not work as expected until the software is corrected.
The remedy is free. Owners will be notified by mail, expected July 28, 2023, and should take their vehicle to the respective OEM service center for a software update and road test at no charge. You can also contact Altec customer service at 1-877-468-5832, referencing CSN 3085, and check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Altec Aerial Device | 2020202120222023 |
|---|