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Toyota Corolla Cross Recall 23V384: Passenger Front Airbag May Not Deploy Properly

NHTSA campaign 23V384, reported May 30, 2023, 96,007 vehicles potentially affected.

What this recall means for you

Certain 2022 and 2023 Corolla Cross vehicles may have been built with an instrument panel that lacks a required perforation. This defect could keep the front-passenger airbag from deploying as it should, so the vehicle does not meet federal occupant crash protection requirements.

An airbag that fails to deploy as intended raises the risk of injury in a crash. If you own one of these vehicles, check your VIN for open recalls on the NHTSA or Toyota website. Owner notification letters are expected to be mailed July 10, 2023. Toyota customer service can be reached at 1-800-331-4331 (Toyota recall numbers 23TB04/23TA04).

Authorized Toyota dealers will inspect the instrument panel and replace it if necessary, free of charge.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V384Toyota Motor Engineering & Manufacturing
Component
AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Toyota Corolla Cross20222023