CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Problem
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some vehicles have a software error in the infotainment system that can keep the rearview camera image from showing on the display. Because the camera does not appear, the driver may have reduced view behind the vehicle, which can increase the risk of a crash or injury. The vehicles also do not meet the federal rear visibility standard.
The remedy is a software update to the infotainment system, performed by an authorized dealer at no cost to the owner. Owner notification letters were mailed June 20, 2023. You can contact Mitsubishi Motors North America customer service at 1-888-648-7820 with questions. This recall was replaced by NHTSA recall 25V369, so check your VIN for any open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mitsubishi Outlander | 20222023 |
|---|---|
| Mitsubishi Outlander Phev | 2023 |