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Ford Explorer Recall 23V342: 360-Camera Can Fail, Blocking Rear View and Crash Risk

NHTSA campaign 23V342, reported May 12, 2023, 442,973 vehicles potentially affected.

What this recall means for you

The 360-degree camera system in certain Ford Explorers and Lincoln Aviators and Corsairs may fail, so the rearview camera image may not display. Losing the rear camera image reduces what the driver can see behind the vehicle, which increases the risk of a crash.

Dealers will replace the 360-degree camera at no cost to you. Owner notification letters were mailed November 10, 2023. You can also contact Ford customer service at 1-866-436-7332 and reference Ford recall number 23S23. This recall expands and replaces NHTSA recall 23V-022, so if your vehicle was previously repaired under that recall, it will still need the new remedy.

Check your vehicle identification number (VIN) for open recalls and schedule a free repair at an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V342Ford Motor Company
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Explorer2020202120222023
Lincoln Aviator2020202120222023
Lincoln Corsair202020212022