CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
- Risk
- Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
- Remedy
- Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
After the vehicle is reversed, the transmission control module may fail to achieve the 4th gear lockup needed to start the water pump. This can cause unexpected vehicle movement and raises the risk of a crash. The water pump may also fail to operate, which can increase the risk of injury in an emergency.
Authorized dealers will update the transmission control module software at no charge. If you own this vehicle, contact Custom Fire customer service at 1-715-294-2555 for assistance, and check your VIN for any open recalls.
Until the update is installed, be especially careful when reversing and when relying on the water pump in an emergency. Schedule the free repair with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Custom Fire Spartan Metrostar RT | 2023 |
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