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Volkswagen ID.4 Recall 23V312: Doors May Open Unexpectedly While Driving Slowly

NHTSA campaign 23V312, reported May 3, 2023, 35,325 vehicles potentially affected.

What this recall means for you

Certain 2021-2022 Volkswagen ID.4 vehicles may have door handles that allow water to enter the circuit board assembly. This can cause a door to open unexpectedly when the vehicle is subjected to high lateral forces at speeds below 9 mph.

A door that opens while the vehicle is moving increases the risk of injury. Owners were notified by mail beginning March 19, 2023, and the remedy is free at an authorized Volkswagen dealer, where the vehicle software will be updated and the door handles inspected as needed. Owners can also contact Volkswagen customer service at 1-800-893-5298, referencing recall numbers 57J5 and 57J8. This recall was replaced by recall number 24V-651, so check your VIN for any open recalls to confirm which remedy applies to your vehicle.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V312Volkswagen Group of America, Inc.
Component
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volkswagen ID.420212022