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Crysteel Dump Body Recall 23V284: Winch May Run Unintentionally Due to Water-Damaged Remote

NHTSA campaign 23V284, reported April 21, 2023, 59 vehicles potentially affected.

What this recall means for you

Water can enter the wireless handheld remote that controls the winch, causing corrosion on its circuit board. This can allow the winch to operate unintentionally, which raises the risk of injury.

Owners should follow the instructions being provided with the recall to inspect the remote for corrosion and disable its wireless function by removing the battery pack. If corrosion or water intrusion is found, stop using the remote and contact WARN customer service for a replacement remote, which is free of charge. Once replacement parts are available, WARN will provide a water-resistant replacement remote at no cost. Owners can also contact Crysteel customer service at 1-800-533-0494, and should check their VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V284Crysteel Manufacturing Inc
Component
ELECTRICAL SYSTEM; EQUIPMENT:MECHANICAL:WINCH
Problem
Crysteel Manufacturing Inc (Crysteel) is recalling certain 2021-2023 dump body vehicles built on Isuzu NRR-Series chassis, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Risk
A winch that operates unintentionally increases the risk of injury.
Remedy
Crysteel will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed beginning on April 28, 2023. Owners may contact Crysteel customer service at 1-800-533-0494. Crysteel's number for this recall is TS#_2013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Crysteel Dump Body202120222023