- Component
- SEATS:CRITICAL FASTENERS
- Problem
- Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
- Risk
- A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
- Remedy
- Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021-2023 Prevost X3-45 Commuter buses may have foldable passenger seat cushion bolts that are loose and could fall out. If that happens, the seat cushion can separate from the seat frame.
A detached seat cushion may not adequately restrain a passenger, which increases the risk of injury in a crash. Owners of affected buses should contact Prevost customer service at 1-866-870-2046 and reference recall number SR23-305. Owner notification letters were mailed June 7, 2023.
Prevost will add adhesive to the seat cushion bolts at no cost to the owner. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.
Official recall notice
Affected vehicles
| Prevost X3-45 Commuter | 202120222023 |
|---|